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FAQs
We employ two methods, as one alone is not optimal for all cases. We use the hot water extraction method, commonly known as steam cleaning. Additionally, we utilize VLM (Very Low Moisture) when minimal moisture is necessary, for items like furniture or carpets. This method is also used in situations where areas are beyond the reach of our hoses due to height or distance. We can switch between these two methods. We choose the method that we believe will be the most suitable for each situation, as each situation is different and sometimes one method may work better than the other."
Typically, an area is a room that is up to 200 square feet (that is 10 x 20). Living room/dining room combos are considered two areas. Any area over 200 square feet but less than 400 square feet is priced as two areas. Non-standard areas (baths, halls, landings, walk-in-closets, etc.) are priced separately from the standard areas, usually at a lesser price. Also, stairs can be considered as one area, up to 18 steps.
Most of the treated stains do not reappear, but there are some other substances that may be in the backing of the carpets and can come up to the surface during the drying process. If this happens, please contact us as soon as possible at 786-241-9385.
Drying time may vary depending on the cleaning method used, humidity, and the ventilation of the area. We always recommend setting the air to a temperature that remains circulating to expedite the drying process. When we use VLM (Very Low Moisture), the drying time can be 1-3 hours, depending on the level of dirt present and the amount of solution we had to use. For steam cleaning, it may take a bit longer, around 5-10 hours. You may walk on your carpet immediately after cleaning, but avoid wearing street shoes, as they may re-soil your carpet. We suggest wearing clean rubber soled shoes. Be especially careful when walking from damp, carpeted areas on to non-carpeted areas to avoid slipping.
